Privacy Policy

Privacy Policy for Prestige Roof Ltd

1. Introduction
Prestige Roof Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and store your information in compliance with the UK General Data Protection Regulation (GDPR).

2. Data We Collect
We may collect the following personal data:

• Identity Data: Name, title, date of birth.
• Contact Data: Email address, phone numbers, billing and delivery address.
• Transaction Data: Details of services you have purchased from us.
• Technical Data: IP address, browser type, and version.

3. How We Collect Data
We collect data through:

• Direct interactions (e.g., when you contact us or request a quote).
• Automated technologies (e.g., website analytics tools).
• Third parties, such as lead generation platforms.

4. How We Use Your Data
We will only use your personal data when legally permitted. We use your data for:

• Fulfilling our contractual obligations.
• Providing customer support.
• Sending service-related communications.
• Marketing purposes, where consent has been given.

5. Legal Basis for Processing
We process personal data on the following lawful bases:

• Contractual necessity: To provide our services.
• Legitimate interests: To manage and improve our business.
• Consent: For marketing communications.

6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for legal, tax, or reporting requirements.

7. Your GDPR Rights
Under GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Correction: Ask us to rectify inaccurate data.
• Deletion: Request the removal of your data, where applicable.
• Restriction: Ask us to limit processing of your data.
• Data portability: Request to receive your personal data in a structured format.
• Objection: Object to the processing of your data where we rely on legitimate interests.

8. Data Sharing
We do not share your personal data with third parties unless it is necessary to provide our services, meet legal obligations, or if we have your consent.

9. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites.

11. Contact Us
For any questions or to exercise your rights, please contact us at:

Operations Manager, Prestige Roof Ltd
contact@prestigeroof.co.uk

12. Changes to This Policy
We may update this policy from time to time. Please review it periodically for any changes.